Terms & Privacy Policy
LAST UPDATED: JANUARY 2026
1. Terms of Service
Welcome to EquiInsight. By accessing our platform and purchasing our digital equestrian analysis products, you agree to comply with and be bound by the following terms. This agreement outlines your rights and responsibilities when using our services.
By placing an order, you agree to the following:
-
The analysis is AI-assisted and based on submitted photos and information.
-
It provides guidance only and does not replace professional veterinary, medical, or saddle fitting advice.
-
The accuracy of the analysis depends on the quality of the submitted material.
-
The service is digital and begins immediately after purchase, which means the 14-day right of withdrawal is waived once the analysis has started.
-
Delivery is typically within 48 hours, but may vary depending on workload.
We reserve the right to update these terms at any time. Your continued use of the platform after changes are posted constitutes acceptance of the revised terms.
2. Privacy Policy
At EquiInsight, we value your privacy and the security of your horse's data. This policy explains how we collect and process information when you use our digital retailer services.
-
We collect personal data such as name, email, and submitted images solely to deliver your analysis.
-
Your data is not shared with third parties and is only used for this service.
-
Submitted images and information may be stored temporarily to complete your analysis.
-
You have the right to request access to or deletion of your personal data at any time.
For any questions regarding your data, please contact:
hello@equiinsight.com